Support
From tutorials and product guides to discussion forums and software upgrades, Ipswitch offers a number of online resources to help you get started using and benefiting from WS_FTP products. Registered customers within warranty or with an active service agreement are also entitled to unlimited support via email and phone.
Product Support Centers
Search the Knowledge Base
Renewals and Upgrades
To receive unlimited live technical support and free software updates, existing customers are encouraged to purchase service agreements, renew their service agreements annually, and upgrade to the latest software version of their products.
- File Transfer Clients
- WS_FTP Professional - Renew Service Agreement or Upgrade to Latest Version
- WS_FTP Home - Renew Service Agreement or Upgrade to WS_FTP Professional
- WS_FTP Professional Software Development Kit -
Renew Service Agreement
- File Transfer Servers
- WS_FTP Server - Renew Service Agreement or Upgrade to WS_FTP Server with SSH
- WS_FTP Server with SSH - Renew
Service Agreement