WS_FTP Professional Support

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WS_FTP Getting Started Tour

In-depth tour to get you working with WS_FTP Professional in no time. [SWF format]
English | German | French

WS_FTP Professional 2007 Getting Started Guide

A printable guide to help you in configuring and using WS_FTP Professional 2006.
(PDF format) Get Acrobat Reader

Version 2007 current version English [574KB], German [511KB]
Version 2006 English [587KB]

New WS_FTP Virtual Tech Support

If you're having any problems with WS_FTP, try the new Virtual Tech Support! Just describe your problem, and Virtual Tech Support will point you in the right direction!

WS_FTP Professional Tools Guide

(Includes Scheduler, Synchronize & Scripting Utilities plus the Command Line Interface)
Introduces the tools found in WS_FTP Professional that can help you automate regular FTP tasks, troubleshoot problems, verify transfers, and customize the way you work with WS_FTP Professional.

Version 2007 current version English [1.32MB], German [511KB]
Version 2006 English [506KB], German [2.3MB], French [2.1MB]
Version 9 English [388KB], German [2.3MB], French [2.2MB]

WS_FTP Professional Security Guide

Describes the security protocols SSL, SSH, and OpenPGP and how to configure WS_FTP Professional to use these protocols.

Version 2007 current version English [647KB], German [836KB]
Version 2006 English [506KB], German [1.4MB], French [1.4MB]
Version 9 English [256KB], German [1.4MB], French [1.4MB]

WS_FTP Professional Release Notes

See what's new in the 2007 version of WS_FTP Professional [HTML format].
English | German

WS_FTP Professional 2006 Workspaces Tutorial

A Flash presentation introducing you to setting up and working with Workspaces in WS_FTP Professional 2006.
[SWF format, opens in new window]

Contact Technical Support

Technical Support is available to registered owners of Ipswitch products which are within warranty (60 days from date of purchase), or covered by an active Service Agreement. Contact us via email or telephone. Click here to purchase a Service Agreement, which includes 12 months of unlimited support and all upgrades.

New to WS_FTP Professional?

eBay Guide
Step through the process of uploading pictures for your eBay auction using WS_FTP Professional .
Online Auction Guide [on FTPplanet.com]
An online auction resource site providing a list of online auction sites, reviews of graphic hosting sites, seller tips and much more.
How do I build my website?
Need help building a web site? Check out this article.

WS_FTP Professional Forum

Ipswitch has created this forum to enable you to share WS_FTP Professional product ideas and experiences with other users online. The Forum is generally unmoderated, but we will occasionally post comments. If you require direct Ipswitch assistance, please contact technical support below.

Links and other Information

License Agreement - Terms & conditions agreed to for use of WS_FTP Professional
FTP Return and Error Codes - Lists and explains what each means